Age Policy

Customers must be at least 18 years old, the legal smoking age in many European countries, to purchase electronic cigarette products from our website, SyncVape.com.

It is illegal to falsify your age to purchase our products. Doing so can result in serious legal penalties.

Buying our products for individuals under the legal age is strictly prohibited and may lead to legal consequences.

We have implemented a stringent age verification process to ensure compliance with legal age requirements. This process requires customers to provide personal details such as name, address, date of birth, and other identifying information. We may cross-check this information with public records or require a government-issued ID for verification if necessary.

SyncVape reserves the right to refuse or cancel an order if proper identification cannot be provided promptly. This policy helps us maintain compliance with legal standards and ensures responsible sales practices.

We are dedicated to preventing sales to underage customers. Our age verification system is designed to uphold this commitment and protect young individuals from accessing electronic cigarette products.

Given the online nature of our sales, we retain the right to decline service to individuals who do not meet our age verification requirements. Customers may contact our customer service team if they believe their order was unjustly refused.

Please be aware that electronic cigarettes are intended for adult use only. We emphasize the necessity of being at least 18 years old in order to make purchases on our site, in accordance with local regulations across Europe.At SyncVape, we prioritize responsible retailing and are committed to ensuring that our products are sold only to those who are legally permitted to use them. Thank you for your understanding and cooperation.